How can we help?
Questions about archivd, your account, privacy or billing are always welcome.
Write to Team@archivd.app and we'll get back to you.
Common questions
How do I save from TikTok, Instagram or other apps?
Tap the share button in any app, then pick archivd. The first time, open archivd and go to Settings, then Set up the share sheet, so archivd shows up in your share options.
Can I save my own photos and videos?
Yes. Tap + in archivd, then Add photos to pick from your library, or Take a photo to use the camera. You can also paste any link you copied.
What is the moodboard?
It's everything visual you've saved, shown together. Tap the picture button at the top of your home screen to switch to it, and share it when you want to show someone your taste.
How do reminders work?
Open any save and tap Remind me. Pick this evening, tomorrow, next week or your own time, and repeat it if you want. The notification opens the exact thing you saved.
How do I stay organized?
Put saves into collections for trips, recipes, outfits or anything else. Search finds anything you saved, and notes live right next to your saves.
Is my archive private?
Yes. Your saves are private by default. Nothing is shared unless you choose to share it. Read the full privacy policy.
How do I share a board or follow someone's?
Your page is off until you turn it on. Go to Profile and tap Turn on your page, then open any collection, tap Share and switch on On your page. Only the boards you choose appear there, and your notes never do. To follow someone else's board, open Explore (the magnifying glass), search for a board or @name, and tap Follow.
How do I report or block someone?
On any public board, profile or save, tap the ··· menu, then Report or Block. You disappear from each other's Explore, search and suggestions, and any follows between you are removed. You can unblock them in Settings, under Blocked people. Reports come straight to us and we act on them within 24 hours.
How do I export or delete my data?
In archivd, open Settings, then Account. You can export everything you've saved, or delete your account and all of its data.
Something isn't working
Email Team@archivd.app with what happened and, if you can, a screenshot. It helps us fix it faster.